Guest Pulse has become the most valuable tool as a resource in the guest perspective in terms of managing our online reputation. No more spending time online looking around for what people are saying about our concept, instead a one stop shop for everything that I need. This has been an invaluable tool to teach our team about our online reputation and how guests perceive us. Guest Pulse’s feedback has helped us better serve our clientele.

“GuestPulse is the best thing going for restaurant owners today. I'm relatively new to all the social media tools out there (I just learned what a tweet was a month ago). I would never have imagined even searching some of these websites; I didn't even know they existed. I realize I may be slow in technological advances but when I opened my restaurant, these things weren't even thought about. Inside Hospitality helped me the whole way and I would recommend them to anyone. Even those who know what a tweet is!”

Guest Pulse has helped me to streamline my social media work immensely!

Guest Pulse allows us to communicate with our customers at a whole new level. Collecting and aggregating "mentions" of our restaurants had always been time-consuming and inconclusive. Guest Pulse gives us the ability to listen to what our customers are saying about our restaurants, see what our competition is doing and allows us the ability to engage customers easily and efficiently with software that is easy to use and comprehensive. If you're serious about knowing what your customers are saying about your business on the web, Guest Pulse is an easy, inexpensive tool that you cannot live without.

Guest Pulse has helped me to streamline my social media work immensely! It delivers concise, actionable information on each and every one of my restaurants in a way that’s easy to understand and utilize. I know that I’ve been using my time far more efficiently and effectively as a result of your company’s hard work and innovation. Guest Pulse is exactly what’s needed to help independent restaurants level the playing field against chain operations, because it gives us the ability to take action immediately to engage our guests almost immediately in regard to their experiences. What a great supplement to the service that we pride ourselves on inside each of our locations. I cannot wait for the ability to actively seek out guests in our area using social media to search for a restaurant that suits their needs.

“No matter the size of your restaurant(s), negative comments can deter your overall goal. We opened two restaurants six months apart and both properties were railroaded with bad reviews. I literally spent half my day looking for anything positive I could hang on the wall in the breakroom to lift the spirits of our staff. But Inside Hospitality stepped in and changed everything. Within two days of using GuestPulse, I found outstanding feedback from guests who enjoyed their experience in both restaurants. It was like flipping a switch. We still get our share of negative feedback, but I can't thank Inside Hospitality enough for turning things around.”

“Our restaurant and hotel has been packed since the day we opened the doors. And with that, obviously, comes a plethora of online traffic – good and bad. As owners, we haven't had the time to sit down and search all the sites out there to see what is being said about us. That is where Inside Hospitality stepped in, and hit the ball out of the park for us. The GuestPulse program is invaluable. Not only because you find out what is being said about your restaurant, but the fact that YOU don't have to spend hours and days away from your restaurant and guests to do the searching. It's the best of both worlds.”

Whether you run a small coffee shop or a chain of high-class restaurants and lounges, GuestPulse is an infinitely useful tool to help track and manage your company’s reputation online.

In today's fast paced information driven world, Hospitality operators need every tool and advantage at their disposal to succeed. This online resource provides them with a solution that gives them the small edge they need in order to achieve their goals. GuestPulse is the leading Reputation Social Monitoring Solution and is the first solution built from the ground up exclusively for the Hospitality industry. The way this solution works is very simple and straightforward, and you will get the right information from a website that has to do with listening and responding to conversations about your brand, as well as guest opinions. In this way you will have a clear picture about what is reputation and competition in social media all about.

“Social media marketing is becoming a must for business. And GuestPulse should be a mandatory tool for all hospitality businesses wanting to optimize their social media. It’s powerful and it puts conversations about your brand right at your fingertips. You’d be foolish to do without it.”

“Inside Hospitality is truly on the cutting edge with the GuestPulse program. It has been remarkable since day one. Seeing every word spoken about my new restaurant, and in virtual real-time, 24 hours a day... there's nothing better. I can't even begin to quantify it. And, if that wasn't enough, the people at Inside Hospitality help explain how or why something was said. It is the best service out there. Not only for me and my restaurant, but also – and most importantly – a way to actually 'hear' my guests

Social Media Monitoring/ Reputation Management Solution for the Restaurant & Hospitality industry.

“I have been a restaurant owner for over 20 years and I have always made it a point to speak with every guest who comes in the door. But, after using GuestPulse, I learned that visiting tables and shaking hands didn't serve as a true barometer for guest feedback. Sure, I heard some interesting comments during those table visits – both positive and negative. But people are most comfortable in their own environment, not mine. Inside Hospitality helped me understand that. I still speak with every guest, but I've learned more about gauging guest satisfaction by using GuestPulse.”

“GuestPulse is like an online roadmap for any restaurant operator. Rather than pour through thousands of websites, Inside Hospitality does the searching and brings the comments to you. And the best part is, as an owner, you get real unbiased feedback, allowing you to address your strengths and weaknesses however you see fit. I couldn't imagine running my restaurant without it.”